FAQ

Pricing, Payment & Delivery

How can I get a quote on an order?

The easiest way is to use our Instant Quote for Paper or Band Merch Calculator for Totes & T-Shirts.
If you are unable to find the right options for your job, email us the specifics and we will contact you directly.

How do you work out pricing?

Our pricing is based on the product you select, how many items you want printed, how many colors of ink are used, and type of ink.

What is your turn around time or when will I receive my order?

Typically around 10 business days plus collection / delivery time. Orders can be rushed with a fee dependent upon the job.

Are there any extra costs?

Colour Change £15 / Artworking £30 per hour (billed in 15 minute increments) / Delivery Aprox £30
Rush Service Rate 2-3 Days add 20% / 24 Hours add 50% / Same Day add 100%

What payment methods do you accept?

We accept Paypal. Paypal will let you pay with your credit card if you don’t have a PayPal account.

How will my order be posted?

If you live in London we ask that you come and collect or we can arrange a courier. For the rest of the UK we can post.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, where as transport fees vary according to the overall weight and size of the order.

Is there a discount if I re-order the same design later?

Sorry no, we do not have the room to store screens but if you repeat order within three months we will give you a £5 discount per screen for set-up.

Printing

What is the minimum order for screen printing?

Our minimum order for printing onto T-Shirts and Totes is 20. Our minimum order for printing on to paper is 10.
Note: when placing an order, it’s best to order a few more instead of not enough.

What is the maximum number of colors you offer for screen printing?

We offer 1 colour on T-Shirts and Totes . On Paper prints we can print an unlimited number.

Do you have a maximum print area for paper?

For Paper Prints we can print on all A sizes up to A2. We also can print B2. Please leave a minimum 10mm boarder on your image.

Can you print full bleed?

Yes but please choose the next paper size up. This is so we can print crop marks for you so that you can cut paper down to correct size.

Do you offer a cutting  service?

We currently do not have facilities to cut paper to size.

Can you source alternative stock, size or coloured paper?

If our stock is not right for your project we ask that you supply the paper that you require. Please let us know what you plan to use and we will advise if we think your paper may not be suitable for printing. We suggest Colorplan Smooth either 270 or 350gsm depending on your job. Please see their website for more info: http://colorplanpapers.com.

What is the recommended size for T-shirt printing?

For t-shirt size and print areas click here.

What type of inks do you use?

We exclusively use water-based inks for both fabric and paper printing.

What ink colors do you offer for paper?

We offer a variety of standard ‘off the shelf’ ink colours, metallic’s and fluro. We can also custom mix colours.

What ink colors do you offer for T-Shirts and Totes?

We offer black, white.

Can you match specific Pantone colors?

Yes, though it is important to note that exact color matching is not guaranteed due to a large number of variables. We will make every effort to match your color as close as possible. If not providing a Pantone reference please be as descriptive as possible i.e. hot red, baby blue, mustard yellow.

Is it more to print on dark shirts?

It costs more to print onto dark t-shirts/totes as we have to use a different type of ink.

Can I print the same image on a variety of garment colors?

Yes, as long as the image is the same, and the inks you select work on all of the fabric colors. You may pay extra for ink changes if necessary.

Can I have part of my order printed in one color, and the rest in a different color?

Yes. If possible. You will be charged £15.00 per color change.

Can I print the same image on a variety of items like t shirts and bags?

Yes, as long as the image size is the same for all items.

Can you print on products that I provide?

Yes! We actually ask if you require a different paper, t-shirt or tote to our stock that you supply. For T-Shirts and Totes make sure that the printable area is completely flat (no seams) and should be 100% cotton. For Paper we suggest Colorplan Smooth either 270 or 350gsm depending on your job. Some loss should be expected, and is considered normal so please provide spares.

Do you print samples?

Sorry we don’t print samples or artists proofs. It costs a lot in time and ink to set up a print job. This is why we’ve set our minimum print run at 10 for paper and 20 for t-shirts and totes. If you want to see a sample of our printed work, please ask.

Services

Do you offer a design service?

We regularly work with some great designers and illustrators so if you have a project in mind please get in touch.

When are you open?

We typically answer the phone and emails Monday – Friday 10am-3pm. We aim to get back to you with in 48 hours. Collections can be arranged during the week 10am – 5pm by appointment.

Will you expose my screens for me?

If you prefer to print the design yourself, Print Club London offer an Exposure Service; B2 and smaller £36 / Bigger then B2 £48 / Screen Cleaning £5. You will need to supply your own positives. Please email info@printclublondon.com to book your screens in.

Do you offer workshops?

Print Club London runs a beginners workshop. For more information click here.